But yet, she gets tons of free offers and items. I'm a silver member, my friend is just the basic membership. Yes I use my card, yes, I have a surplus of points. Clerk says rewards are based on play, but it's clearly they aren't. I'm a regular, and they give me a $5 food credit coupon and $10 a month in free play. Not sure how their rewards work, but a very frugal friend that never drops more than a $20 and hasn't visited in 6 months always gets free room coupons, offers for free cookware and free food and play coupons. Ash trays are always sitting there overflowing, so gross! Can never get a drink while playing on a machine either, there have been no drink servers the last couple of times I visited. The last several times I've been there, I do not see any staff going around cleaning like I used to. The machines are never clean, always have ashes and beverages all over them. This place used to be great, but I think they have a serious shortage of staff. The only negative was the lady working at the cafe. This was a working getaway for us and overall a nice experience. My daughter has a life threatening peanut allergy, so this was very impressive to us! The kids enjoyed the buffet and the pool. At the buffet that evening, it was a complete turnaround! A Chef came out and walked my daughter and I through all of the stations pointing out what should be safe for her to eat and what to avoid. People with food allergies already know this, we just wanted to make the safest choice possible. They just repeat a blanket statement that there are no guarantees for people with food allergies. At the cafe area they are not food allergy friendly. The property is very clean!Most of the staff is very helpful and friendly. We asked for a rollaway bed, and that was an extra $10 a night, ok, whatever.

Our room was very nice, comfortable, and roomy. If you use the valet, it would be less confusing. Do to the fact that we were pulling a trailer, we didn’t use the valet.

My husband was a vendor for a trade show at an event being held here.

When we first arrived and checked in, we found the layout of the hotel very confusing. Hotels near (TVC) Traverse City Airport.Hotels near River Walk In Manistee Michigan.

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